Keeping the Focus on IT
Keeping a constant focus on strategic efforts, there is of course another constant focus on IT and the technical side. There are many tasks and they are all different in nature, Niels indicates. “Among other things, we use them for the slightly bigger infrastructure projects, but we also use them for knowledge-sharing quite often. We bring the best out in each other and that generates results,” he says and adds: “Naturally, we have projects with clients, PC’s, and virtual meeting rooms, but in the server room and in the operations aspect of things, you will truly see the magic unfold. Not too long ago, we went through an efficiency upgrade of our server room during which they helped us switch to a hybrid setup. Previously, we would have been defined more as on premises, with the exception of our Office 365.” Through this, Niels also explains that the technical side is one thing, but the understanding and insight of the older systems that are not suitable for the cloud at the onset, is something completely different. “What distinguishes them from the rest is that they understood our need. In a project such as this, they arrived with a few employees who understood Tvilum’s strategy and they made everything efficient and relatable. Others who bid on this project rolled in with big heavy-hitting teams.”
Aruba and the Good Network
The same scenario occurred when Tvilum’s large manufacturing facility needed to roll out a secure network. “Through our journey, we have outgrown our existing Wi-Fi and network solutions and the new choice became Aruba which edgemo (now Danoffice IT) were very good at. We needed to tie our production facilities together on one network solution made ready for the future. We are talking more than 200,000 m2, and the answer to this was Aruba,” he says. “What was so wonderful about a project like this is that it does not flow through me. In our organization, we have clearly defined roles so in this instance, Aruba, edgemo (now Danoffice IT), and our own network specialists all took the ball and scored the goal. At that point, it is less important whether it involved Aruba 305, 365, and 7005’s, even though that is all great equipment. The excellent process and the measurable value of a completed installation are what matter most.”
Modern IT moves fast. A few years ago, IT projects, including the contracts, were often heavy and locked in for several years which could lead to many unwillingly and constantly being behind on the progress of IT. The trend of leaning towards a far more agile way of viewing IT, is one that Niels and Tvilum have adopted for quite some time. “We place our focus on strategic collaboration and we view things in the long term. They do as well. Together, we continuously take smaller steps because then, we will hit the partial goals without becoming outdated. It is all fine and well to have an expensive product delivered, but if it does not suit us in three years, we are no further along,” Niels Mørch-Christiansen, IT Manager, Tvilum A/S, concludes.