Automation is King
Eventually, our collaboration evolved into a very strong partnership around our Supply-Chain Service, PC2go, shipping fully ready for use and subscribed devices to end-users around the world. “Our company is constantly growing”, states Ruben. “Therefore, we are very much into simplification, so when we order so many laptops, as is the case with us, then a fully installed laptop can actually make a difference”, he says. “We want to give our employees freedom within our framework. That's why we worked with edgemo [now Danoffice IT] to set up a standard line for which all our laptops are spec'ed and subscribed. And this service has really been a hit for us. It has been very beneficial for us to implement PC2go, especially since they go all over the world”.
Ruben then moves on to talk about the recent years of shortage crisis in the IT industry. “When thing got insecure due to the pandemic, chip shortage and international instability, the buffer stock options in PC2go got really important. Thanks in part to their help, this had only a minimal impact on Kramp. They came to us proactively and this helped us through this period”.
HP on the Table!
At Danoffice IT, we have a long-running partnership with HP, and they play an important role in keeping services like PC2go running. The same goes for Kramp who also sees the trinity of us, HP, and themselves as a valuable constellation: “When Claus back in the days brought up HP we did not hesitate. If you want to get HP on the table – then let us bring them in. And a good thing we did! They play a crucial role to us. They follow our ideas and understand our growth and business – HP is absolutely our strongest supplier”.
All about Transparency
In business, money fuels most things - but not everything. When it comes to large financial transactions, trust and loyalty are most important. “Money is not the most important thing – but it does of course matter. But again, they stand out, since they are all about transparency”, says Ruben. “They let us see everything with regards to pricing. This is the price, they say, and we get full insight, which is not something to expect normally”.