Within a year-and-a-half Container Centralen's IT department has identified savings worth a cumulative seven-digit-sum, Mirza says. In addition, the organization has seen an increased level of service as a result of streamlining IT processes, consolidating infrastructure and data centers, and negotiating better arrangements with suppliers. "It is part of an overall IT strategy plan, which tries to promote business flexibility, including when looking at the IT infrastructure, just as the process of replacing all the mobile phones and letting employees choose what models they wanted," he says.
SERVICE AND WARRANTY ARE MUST-HAVES
Everyone from the headquarters in the Netherlands, sales office in Germany and subsidiary in the US looks to the Danish IT department when things are not working optimally. This is part of why Mirza Mutilovic emphasises stability and warrantees as crucial parameters for the final decision about what products to purchase: “The guarantee must follow us everywhere, and we must be able to count on good service anywhere around the world,” Mirza says.
Danoffice IT has collaborated with Container Centralen on the project and supported establishing these essential conditions. Furthermore, Danoffice IT served as the link to HP, helping to ensure a good unit price and smooth delivery of everything from the first test machines to direct delivery of HP ProBooks with different keyboard layouts to the Netherlands.
In addition, Danoffice IT has been advising on how to optimize seamless implementation of Windows 10 with Office 365. ”When it came to service levels, Danoffice IT took it that step further to help ensure we had a good experience. We are happy and satisfied with everything we got from Danoffice IT,” Mirza Mutilovic says.
