“When this kind of system goes into operation, something always comes up. However, Danoffice IT’s hands-on involvement both in preparations, instalments and the time afterwards helped secure that the systems were ready for the first match of the new season,” Jesper says, and continues: "For a complete yearly cycle, the new system has now been out in the stalls - in the heat, wind, frost and cold, as well as under the inevitable mishaps like a beer or soda spilling out over everything – it has continually run smoothly."
After one year’s hands-on experience, Jesper evaluates that the POS system, which is integrated with the club's financial system, Microsoft Dynamics AX, is very stable and therefore also very cost-effective. He emphasises that the actual sales processing has been reduced because several tasks are now performed automatically. Integrating the new sales solution with Microsoft AX solution was an easy decision, as it was the ERP solution that Brøndby IF was already using. "One of the benefits is that we can get a match account completed sooner," Jesper explains.
An essential requirement from Brøndby IF's side was that the cash registers could function without a network connection: “It was an important parameter for us. Breakdowns in connection would previously have meant that we had to manually register purchases on pieces of paper, leading to much longer queues and service times”. If an accident happens and the network connection goes down, the new solution provides increased security and efficiency for the employees in the stalls by enabling them to just continue working. "The offline situation simply requires push a button on the Dankort (Danish credit and debit card solution) machine. Apart from that, everything continues as if nothing had happened," Jesper says.
